Innovative Travel Berlin – Will Plummer
Innovative Travel Berlin- Will Plummer Berlin is a city that I absolutely love, and it was great to return, even if it was with slight trepidation at the amount of walking ITB normally entails. Post-Covid, the industry (if you can ignore some of the regulatory infighting) is generally in a great place. It’ll only […]
How To Prepare for Future Travel Industry Shocks
How To Prepare for Future Travel Industry Shocks Over the last 25 years, several major crises have significantly impacted the travel industry, including the September 11th terrorist attacks, the SARS outbreak, the global financial crisis, the swine flu and the coronavirus outbreak. These crises had a catastrophic impact on the travel industry. […]
How To Attract the Right Talent for Your Travel Business
How To Attract the Right Talent for Your Travel Business The COVID-19 pandemic significantly impacted the travel industry, causing job losses and dramatically reduced recruitment activity. International and domestic travel restrictions, a decrease in consumer demand and widespread closures of travel businesses meant many companies had little choice but reduce their workforce. However, […]
Carbon Literacy vs Greenwashing: What The Travel Industry Needs To Know
Carbon Literacy vs Greenwashing: What The Travel Industry Needs To Know The travel industry is at an important crossroads. As consumers become more aware of the environmental issues relating to travel, companies must become more mindful of how they market their products and services. Most travel businesses do not have their hand in […]
How Will The Travel Industry Fare in 2023
How Will The Travel Industry Fare in 2023? Ever since the pandemic put the travel industry to almost a complete standstill, the last few years have been characterised by recovery and renewal. It’s been a long road, but things are certainly looking up. In 2022, travel recovery accelerated. Consumer confidence continued its recovery as […]
Bouncing Back: How the Travel Industry Has Changed For the Better
Bouncing Back: How the Travel Industry Has Changed for the Better In many ways, 2022 was a transformational year for travel. As an industry, we’ve continued the collective post-pandemic healing process. The last couple of years have been a struggle for the industry. Still, it’s heartening to see many travel providers come back stronger […]
The Role of Trust in Travel, beyond B2C
The Role of Trust in Travel, beyond B2C Building a loyal client base through gaining trust has long since been a strategy implemented by discerning travel merchants who prioritise metrics such as customer retention rate, upsell % and cross-sell % but post-pandemic, trust really matters, and to all travel businesses. Travelport’s ‘Trust in Travel’ […]
Why should travel providers offer online bookings?
Why should travel providers offer online booking? Allowing customers to book and pay online has never been more vital. The COVID-19 pandemic expedited the globe’s reliance on digital methods in almost every aspect of life. While airlines and hotels have been quick to transform digitally and offer their customers online booking, the in-destination […]
Five tour operators to book with next time you travel
Five tour operators to book with next time you travel For many countries around the world, travel is slowly beginning to resume. All of us at Trust My Group have missed going on holiday, and we’re sure that you can relate to this feeling! With that in mind, we wanted to recommend a few […]
Vaccine passports: The latest developments
Vaccine passports: The latest developments As the world continues to battle the COVID-19 pandemic, the world desperately searches for a solution that enables international travel and normality to resume. Governments have been discussing vaccine passports for some time, and many appear close to unveiling schemes. Currently, individuals who are vaccinated receive a vaccination […]
