4 Ways To Build A Better Payments Strategy 

  4 Ways To Build A Better Payments Strategy  It has never been more critical to offer your customers a frictionless payment experience. Post-pandemic, all players in the travel industry have had to face one undeniable fact: digitisation is the way forward. For some travel firms, digitisation was already happening pre-pandemic. But for others, a […]

Implement Effective Fraud Strategies to Protect Your Travel Business 

    Implement Effective Fraud Strategies to Protect Your Travel Business  Fraud is an issue that continues to plague travellers and travel businesses, and it’s a problem that will not go away any time soon. Every year, criminals target travellers and travel companies in scams that cost many millions of pounds. While fraud prevention technology […]

The Role of Trust in Travel, beyond B2C  

  The Role of Trust in Travel, beyond B2C   Building a loyal client base through gaining trust has long since been a strategy implemented by discerning travel merchants who prioritise metrics such as customer retention rate, upsell % and cross-sell % but post-pandemic, trust really matters, and to all travel businesses. Travelport’s ‘Trust in Travel’ […]

Why should travel providers offer online bookings?

    Why should travel providers offer online booking? Allowing customers to book and pay online has never been more vital. The COVID-19 pandemic expedited the globe’s reliance on digital methods in almost every aspect of life. While airlines and hotels have been quick to transform digitally and offer their customers online booking, the in-destination […]

What the travel industry learned from the pandemic?

  What the travel industry learned from the pandemic? After something goes wrong, it is good practice to look back and assess exactly what went wrong. This is what the travel industry has been doing since the pandemic began last year. Of course, a pandemic is an incredibly challenging event to deal with, especially in […]

Five tour operators to book with next time you travel

  Five tour operators to book with next time you travel For many countries around the world, travel is slowly beginning to resume. All of us at Trust My Group have missed going on holiday, and we’re sure that you can relate to this feeling! With that in mind, we wanted to recommend a few […]

Travel subscriptions: are they the future?

  Travel subscriptions: are they the future? Here at Trust My Travel, we’re always looking to the future and are continually intrigued by the latest industry developments and innovations. One particular prediction has caught our attention recently: several prominent travel organisations have touted subscriptions as ‘the next big thing’ in the travel industry. We decided […]

Three mistakes to avoid when choosing a payment provider

  Three mistakes to avoid when choosing a payment provider It takes time and energy to start a travel business. Developing your business model, your website, and all the other vital components that make up a successful business. The key task of choosing a payment provider is, more often than not, a decision made right […]

The Future of Payments: the diversification of alternative…

        The Future of Payments: The diversification of alternative payment methods    The travel payments landscape is experiencing a transformation. There is a growing trend towards fragmentation in the global payments market, with payments being spread between a number of different payment companies and methods. Alternative payments are defined payment methods that […]

Introducing Trust Protects

    Introducing Trust Protects What is Trust Protects? Trust Protects is a customer-facing validation of financial protection for your customer’s payments. More than ever, travellers want proof that their money is safe when they book. When the COVID-19 pandemic began in early 2020, traveller trust declined suddenly and dramatically. Understandably, many travellers who were […]